Shipping policy

SHIPPING POLICY
Thank you for shopping with Baleni! We are delighted to provide you with an exceptional shopping experience for women's clothing, and soon, clothing for kids too. Below are the details regarding our shipping policies:

SHIPPING LOCATIONS
We proudly ship worldwide from our base in Armenia. Whether you're in Belgium, the United States, or anywhere else in the world, we're dedicated to ensuring your order reaches you in a timely manner.

SHIPPING TIMES
Please note that all orders are processed within 1-3 business days. Once processed, shipping times will vary based on your location:
Armenia: Expected delivery within 4-5 business days.
Europe: Expected delivery within 7-14 business days.
Rest of the world: Expected delivery within 10-20 business days.
Please bear in mind that unforeseen circumstances such as customs clearance procedures or postal delays may affect delivery times. We kindly ask for your patience in such situations. As our items are shipped internationally, they may be subject to customs duties and taxes imposed by the destination country. Any additional charges incurred during customs clearance are the responsibility of the customer. Please familiarize yourself with your country's customs policies before placing an order.

ORDER TRACKING
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your shipment on our website or through the designated courier's website.

RETURNS AND EXCHANGES
Please refer to our Returns Policy for information regarding returning or exchanging items.

CONTACT US
If you have any questions or concerns regarding shipping, feel free to contact our customer service team at baleni2024@gmail.com. We're here to assist you every step of the way!

COMPLIANCE WITH LAWS
We are committed to complying with all applicable local and international laws governing shipping and trade. If you have any specific inquiries regarding legal compliance, please don't hesitate to reach out to us.


AMENDMENTS TO SHIPPING POLICY
We reserve the right to amend our Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order with us, you agree to abide by the terms outlined in this Shipping Policy.

Thank you for choosing Baleni for your clothing needs!

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